We believe in our products and want you to be absolutely happy with them.
That’s why we offer a 60 days money-back guarantee.
How it Works:
The Details – Step by Step
- Order a product on our website. (We only sell through this website – no retailers or other online store.)
- We ship the product to you, which typically takes 3-10 working days
- Once you receive the product, you can calmly test and try for up to 60 days 🙂
- If you are not 100% satisfied, please get in touch with us. We will send you a return label and refund your purchase price once we received the return. Guaranteed.
Can I really use the product?
Yes, absolutely. We actually want you to use the product and test it to its full extend. So you can make sure that you like it long-term 🙂
Why do you offer this guarantee?
We know that our magnetic stirrups are different from other stirrups on the market, so you might not exactly know what to expect. But we also know that you will most certainly fall in love with them – once you tried them. So logically we decided that you should have the chance to try them 🙂
(And frankly, we just don’t see a point in having anybody keep a product they don’t like.)
What if I have any questions during the test period?
Please get in touch with us at any point through our live chat or contact form. We are here to help and support you.
What if I don’t get along with the product?
That can absolutely happen. We’ve all been there – having ordered a product we really like, but somehow we don’t get along with it. It just doesn’t seem to be the right fit. No worries. We’ve got you covered. That’s what our guarantee is for.
How can you afford this guarantee?
We really do put a lot of effort into our products! So we are sure that every product we ship is of highest quality, carefully packed, and just an amazing product. So we barely ever have a customer returning their products to us. So yes – that’s why we can afford this guarantee.
How can I know that you will stick to that promise?
We are a Swedish company with customers in over 50 countries. Why don’t you check our reviews. 🙂